Privacy Policy

Privacy Policy for TruPatriot Solutions LLC

Effective Date: 05 May 2025

TruPatriot Solutions LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us through our website, services, or communication channels (including phone, email, and SMS).

1. Information We Collect

We may collect the following information:

  • Name

  • Phone number

  • Email address

  • Address (for service estimates or appointments)

  • Any other information you voluntarily provide

2. How We Use Your Information

We use your information to:

  • Provide quotes and perform services

  • Communicate with you (including SMS/text messages)

  • Respond to inquiries or customer service requests

  • Send updates, promotions, and service reminders (you can opt out)

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with third-party service providers who help us operate our business (e.g., texting platforms), but only as necessary and with appropriate safeguards.

4. SMS Communications

By providing your phone number, you consent to receive service-related texts and updates. You may opt out at any time by replying "STOP" to any message.

5. Data Security

We take reasonable steps to protect your personal information. However, no method of transmission is 100% secure.

6. Your Rights

You may request to access, correct, or delete your personal data at any time by contacting us.

7. Contact Us

If you have any questions about this policy, contact us at:
TruPatriot Solutions LLC
 Garner, NC, USA
📧 trupatriot.solutions@gmail.com
📞 844-(TRUPATZ) 878-7289

Terms & Conditions

Terms & Conditions for TruPatriot Solutions LLC

Effective Date: 05 May 2025

By using our services, scheduling an appointment, or communicating with TruPatriot Solutions LLC (“we,” “our,” or “us”), you agree to the following terms and conditions.

1. Services

We provide professional pressure washing, surface cleaning, and house washing services in and around Johnston Co. NC. All service appointments are subject to availability.

2. Estimates and Payments

  • Estimates are free and provided upon request.

  • Full payment is due upon completion unless otherwise agreed.

  • We accept cash, credit card, pay app

3. Scheduling & Cancellations

Please provide at least 24 hours’ notice for cancellations or rescheduling. Last-minute cancellations may be subject to a fee.

4. Property Access

By booking a service, you agree to allow safe and reasonable access to the property and water supply as needed for cleaning.

5. Liability

We are fully insured and take every precaution to protect your property. However, we are not responsible for:

  • Pre-existing damage

  • Damage due to unstable surfaces, loose paint, or improper original installation

6. SMS/Texting Policy

By providing your phone number, you agree to receive appointment updates, service confirmations, and promotions via SMS. Standard message and data rates may apply. Reply “STOP” to unsubscribe.

7. Changes to Terms

We may update these terms at any time. Continued use of our services constitutes acceptance of the latest terms.

8. Contact

If you have any questions about this policy, contact us at:
TruPatriot Solutions LLC
 Garner, NC, USA
📧 trupatriot.solutions@gmail.com
📞 844-(TRUPATZ) 878-7289